FAQs

Our Services

Our services are designed to ensure the optimal performance and longevity of your solar panels and gutters. We understand you might have questions about what we offer and how we operate. Below are some of the most common queries we receive about our services.

What makes your cleaning methods different from others?
We utilize eco-friendly cleaning solutions and state-of-the-art equipment to ensure a thorough yet gentle cleaning process, safeguarding the integrity of your solar panels and gutters.
How often should I get my solar panels/gutters cleaned?
We recommend cleaning solar panels at least four times a year for optimal performance. Gutters should also be checked and cleaned twice a year, especially before heavy rain seasons.
Do I need to be home during the service?
While it's not mandatory for you to be home, we always appreciate if someone is present to provide access or answer any on-the-spot questions.
Is there any preparation I need to do before your team arrives?
Just ensure that the area around the solar panels or gutters is accessible. If there are any specific concerns or areas to focus on, please let us know in advance.
What if it rains on the day of the scheduled cleaning?
Safety is our top priority. In case of heavy rain or adverse weather conditions, we may reschedule the service to ensure the safety of our team and the quality of the cleaning.
FAQs

Our Pricing

We believe in transparent and fair pricing for all our clients. Whether you’re considering a one-time service or a regular maintenance plan, we’re here to provide clarity. Here are some frequently asked questions about our pricing structure.

How do you determine the price for cleaning?
Our pricing is based on the size and condition of the solar panels or gutters, as well as the specific services you require. We always aim to offer competitive rates without compromising on quality.
Are there any hidden fees I should be aware of?
We pride ourselves on transparency. All potential costs will be discussed upfront, with no hidden fees or surprise charges.
Do you offer discounts for regular maintenance or subscription plans?
Yes, we offer special pricing for clients who opt for our quarterly cleaning subscriptions, ensuring both savings and consistent maintenance.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms. If you have a specific method in mind, please let us know.
Is there a cancellation fee if I need to reschedule?
We understand that plans can change. If you need to reschedule, please inform us at least 24 hours in advance. Cancellations made in a shorter time frame may incur a minimal fee.
FAQs

Ask a Question

Have a query that wasn’t addressed in our FAQs? We’re here to help! Whether you’re curious about our methods, want to know more about our team, or have specific concerns about your property, drop us a line. Our dedicated team is always eager to provide clarity and ensure you’re fully informed.

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